FREE STANDARD DELIVERY TO ALL ORDERS OVER £50 - UK ORDERS ONLY
Regardless of how many items you purchase you will only pay one standard delivery charge. The delivery charges are as follows:
For details on the returns policy please see the 'Delivery & Returns' page on the Homepage
(Please note, SALE goods are non-returnable)
If you are not entirely satisfied with your purchase, please return the item within 14 days of the date shown on the dispatch note.
2. HOW TO MAKE A RETURN
If you wish to return a product, please follow the steps set out below.
It can take up to 7 days for us to receive your return. Once we are in receipt of the item(s) we will inspect and process the refund within 14 working days of receiving the returned product. We will issue the refund as soon as we are confident the goods are in their original condition. We will refund the money to the payment method originally used to pay for the item (debit card, Paypal etc).
All goods will be inspected upon return and any item in unsuitable condition will be sent back to you and no refund will be given.
Products returned by you because of a fault will be examined and if found to be defective will be refunded in full, including a refund of the delivery charges for sending the item to you. In the event that we do not receive the returned goods, we will ask you to provide the proof of postage from the Post Office. We reserve the right to refuse a refund if you are unable to provide the proof of postage.
We only offer exchanges of the same product, in a different colour or size. Once an exchange has been approved it will be sent out to you free of charge. If we are unable to exchange the item we will contact you via email with an explanation and provide a full refund minus the original delivery charge to the original payment method which was used. The customer may only exchange a product once.